Support that travels with you
Clear answers about booking, pickups, and payments so you feel confident from the moment you land.
The fastest and safest option is a private transfer that goes straight to your hotel or Airbnb with no extra stops. You can also rent a car or take the ADO bus, but those options include lines, waiting for other passengers and additional stops before reaching your destination.
You can book up to 12 hours before your flight arrives. For last-minute bookings we recommend completing payment right away so we can dispatch your driver faster and avoid delays.
Yes. Our transportation services run 24/7 all year long. Customer service responds during daytime hours, but your scheduled driver will be at the airport or hotel at the time confirmed in your voucher.
After customs, look for our representative holding a sign with your name and the A to B Shuttle logo. We also share a meeting point description in your confirmation email so you know exactly where to go.
Pay online with PayPal, Visa or MasterCard through our secure checkout. Daytime arrivals can also be paid in cash upon arrival. Your confirmation email includes a receipt and reservation number for future changes.
Yes. If your plans change, contact us with your reservation number to adjust your pick-up time, location or flight details. Same-day changes are subject to vehicle availability, so notify us as soon as possible to avoid rescheduling fees.
Your driver waits up to 40 minutes after landing to allow time for customs and baggage. If you expect a longer delay, call or WhatsApp us to avoid a no-show. For departures, the maximum wait is 10 minutes, so please check out before your scheduled pick-up.
Absolutely. Choose the round-trip option at checkout and enter both your arrival and departure details. We will confirm both services in the same voucher so you have everything in one place.